← Back to home
Terms of Service
Last updated: June 7, 2026
Short version: Use Quill to send real, thoughtful emails to researchers. Do not spam, do not pretend to be someone you are not, do not break the law. We are a small team, the service is provided as-is, and we are not liable if a professor does not write back.
1. Accepting these terms
By creating an account or using Quill, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use Quill.
2. Eligibility
You must be at least 13 years old to use Quill. If you are under 18, you confirm that a parent or legal guardian has reviewed these terms and approved your use of the service. Quill is designed for high school students.
3. Your account
- You are responsible for keeping your account credentials secure
- You are responsible for everything that happens under your account
- You agree to provide accurate information about yourself (real name, real school, real research interests) because professors will trust what you say
- You may close your account at any time using “Reset all data” in your Profile
4. Acceptable use
You agree not to:
- Send spam, mass-blast generic emails, or use Quill for any purpose other than legitimate research outreach
- Impersonate another person, falsify your credentials, or misrepresent your background
- Send threats, harassment, or anything illegal
- Use Quill to recruit for commercial purposes, sell products, or solicit donations
- Attempt to reverse engineer, scrape, or abuse our API or AI generation endpoint
- Share your account with others or resell access to Quill
- Try to bypass the free plan limits or other technical restrictions
If we believe you are violating these terms, we may suspend or terminate your account without notice.
5. The emails you send are yours
Every email Quill helps you draft is sent from your own Gmail account, through your own mail provider, with your name and signature. Quill is a drafting tool, not a sending tool. You are responsible for the final content of every email you send. Read what we draft before you hit Send.
6. AI-generated content
The AI personalization is generated by Claude, an AI model from Anthropic. AI output can be wrong, weird, or occasionally embarrassing. You are responsible for reviewing and editing every email before sending it. We make no guarantee that AI-generated content is factually accurate.
7. Subscriptions and refunds
When Pro launches, payments are processed by Stripe. Monthly subscriptions renew automatically until cancelled. You can cancel anytime in your account; access continues through the end of the billing period you have already paid for. We generally do not offer refunds for partial periods. If you have a legitimate billing issue, email hello@quill.ink.
8. Intellectual property
- Quill, the Quill name, logo, and software are owned by us
- You retain ownership of the emails you write and the information in your profile
- You grant us a limited license to process your data only to provide the service
9. Service availability
Quill is provided “as is.” We do not guarantee the service will be available 100% of the time, that AI generations will always succeed, or that any specific professor will respond to your emails. We will do our best to keep the service up but make no formal uptime commitment.
10. Limitation of liability
To the maximum extent permitted by law, Quill, its team, and its affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service. Our total liability for any claim is limited to the amount you have paid us in the last 12 months (or $50 if you are on the free plan).
11. Termination
You can stop using Quill at any time. We can suspend or terminate accounts that violate these terms. On termination, your right to use the service ends immediately. We may retain certain data for legitimate business purposes (e.g., billing records) consistent with our privacy policy.
12. Changes to these terms
We may update these terms occasionally. If we make material changes, we will update the “Last updated” date and notify active users. Continued use after changes means you accept the new terms.
13. Governing law
These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of Fulton County, Georgia.
14. Contact
Questions? Email hello@quill.ink.